• Feedback: In continuation to Payment Procedure: your feedback is very important to us. We expect your feedback within one day after the sharing of script with you. Any delay here, will not be considered on the part of Essence Studios. Moreover, a delay here will result in deadline extension.
• Revisions: It is subjected to the client requirement. Broadly, we do not revise videos from scratch. If you are unsatisfied with our video, we are committed to change a part or two of the video but not the whole video. If you still demand the change in video, prices will be charged accordingly.
• Termination of Order: Unfortunately, if a client wishes to cancel an order than he/she must reach us via email for a cancellation request within no longer than 10 days of the project initial date. The project will be ceased immediately, and refund will be initiated after deducting our production cost.
• Use of products: All videos created by Essence Studios, our whole-n-sole property of our clients and will never be used in marketing. However, they may be used for portfolio purposes – that to after client’s confirmation.
• Amendment Rights: Terms and Conditions can be changed in near or far future. We request all our clients to check this page before ordering our products. Also, you are welcome to contact us for any query apart from the above mentioned.
“What we love most about animation is, it’s a team sport, and everything we do is about pure imagination.”